Navigating the E-Commerce License Application Process in Thailand

Setting up an e-commerce business in Thailand involves several regulatory steps, with obtaining an e-commerce license being a crucial part of the process. This guide provides a detailed overview of the application process and the necessary documents to ensure a smooth and compliant setup.

Once you have determined that your business requires an e-commerce license, the following steps will guide you through the application process:

Document Preparation:

The necessary documents include:

• Copies of ID cards and house registration
• Application for a commercial registration certificate (Tor Por. 1 Form)
• Application for e-commerce license registration (attached to Tor Por. 1 Form)
• Details of the online store’s first page, including purchasing, payment, and delivery information
• Map of the business premises
• Company certificate if the merchant is a juristic person
• Power of attorney document if the application is submitted by a lawyer
• Further documents will be required depending on the company that is registering

Submission:

Submit the prepared documents to the Department of Business Development (DBD) office or through the online registration system. The e-commerce license application must be submitted within 30 days of commencing business operations.

Advantages of Registration and Compliance:

Registering for an e-commerce license not only ensures compliance but also enhances the credibility of your business. Registered businesses can apply to use the “DBD Registered” mark, provided they have their own website or domain name. This mark signifies trustworthiness and adherence to regulatory standards, which are crucial for gaining customer trust and forming partnerships with payment gateways and financial institutions.

If your e-commerce business engages in significant credit card transactions, adherence to the Bank of Thailand’s regulations is essential. Additionally, registration with the Office of the Consumer Protection Board (OCPB) might be required if your business meets certain thresholds, such as conducting over 3,000 transactions annually or reaching a monetary threshold of 2 million THB from 400 transactions within a year.

Conclusion:

Navigating the process of obtaining an e-commerce license in Thailand involves careful preparation and understanding of the required documents and regulatory steps. By following this guide, businesses can ensure they meet all necessary requirements, thereby operating legally and efficiently within Thailand’s thriving e-commerce landscape. This compliance not only mitigates the risk of penalties but also positions the business for growth and success in the competitive online market.

If you would like to know how your business can thrive in the area of e-commerce in Thailand, please contact us at [email protected]. 

Andreas Seela 

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Andreas, Associate at FRANK Legal & Tax, is a licensed German lawyer with expertise in corporate/commercial, real estate, and tax law, and has been living and working in Thailand since 2023.